Integration

Exchange EDIFACT, X12, and CargoWise EDI messages with ocean carriers, airlines, customs authorities, and freight aggregators. Inbound messages map to job events automatically while outbound messages trigger from configurable workflow rules.

Authenticate portal users with HMAC-signed, time-limited tokens issued per customer session. Portal users self-register with just an email address, and access is automatically scoped to their linked client account record in makeCargo.

Give customers self-service visibility into their active and historical shipments. Milestone events, ETD, ETA, container numbers, and cargo status display in real time, reducing the volume of status-enquiry calls to your operations team.

Serve signed, time-limited document download links from the customer portal. Customers access bills of lading, packing lists, certificates of origin, and customs entries without emailing your team or waiting for documents to be forwarded.

Display outstanding and paid AR invoices in the customer portal with PDF download capability. Customers see invoice date, amount due, due date, and payment status without needing to contact your accounts receivable department.

Let customers submit freight quote requests directly through the portal with cargo details, trade lane, and required transport mode. Your team responds with a structured quote the customer can accept, decline, or request revision on online.

Track LC terms, document presentation deadlines, and compliance checklists per letter of credit. Flag discrepancies between presented documents and LC requirements before submission to the negotiating bank to avoid costly rejections.