Operations

Manage the complete job header with status lifecycle, trade direction, transport mode, cargo description, ETD, ETA, and container or piece count. Every sub-object — booking, milestone, document — links to the parent job.

Capture carrier booking confirmations with space allocation details, SI and VGM cutoff dates, vessel name, voyage number, and container numbers. Booking status automatically drives milestone and document checklist progression.

Record IMO DG class, UN number, packing group, flash point, emergency contact, and MSDS document reference for each dangerous cargo line. Marine pollutant and limited-quantity flags apply correct document and stowage rules.

Issue delivery orders to notify parties with configurable release types — original bill of lading, telex release, or seaway bill. Track D/O status, link to arrival notice, AMS filing, and customs release confirmation.

Record planned and actual dates for every event in the cargo journey — GATE_IN, ON_BOARD, ARRIVAL, CUSTOMS_CLEARED, POD. Variance between planned and actual automatically feeds on-time delivery KPI reporting.

Immutable field-level audit trail capturing every change to a job and its sub-objects — booking, cargo, charges, parties. Logs user, timestamp, field name, and old and new values, essential for disputes and compliance.

Issue structured shipping instructions, warehouse handling notes, and special cargo instructions to carriers, agents, and operators directly from the job record, with one-click PDF export and email delivery.

Manage LCL and air consolidations with MBL or MAWB link, house bill assignment per shipper, and proportional freight charge splitting across house shipments by volume, weight, revenue tonnes, or carton count.

Generate pre-arrival notifications with vessel details, ETA, estimated charges, and a document status checklist showing received versus outstanding items. Send to consignees and notify parties with a single action.

Track required and received documents per shipment using mode-and-direction rules. Each document type shows its receipt status, expected date, and a direct link to the scanned original or system-generated PDF.

Create categorised notes on any job — internal staff-only comments, customer-facing messages visible in the portal, and agent-facing instructions. Notes are timestamped, attributed to the author, and stored permanently.

Assign role-based parties to a job — SHIPPER, CONSIGNEE, NOTIFY_PARTY, OVERSEAS_AGENT, CUSTOMS_BROKER, TRUCKER — drawn from the address master. Party details auto-fill document templates and notification recipient lists.

Auto-generate a milestone-gated task checklist when a job is created, based on transport mode and direction configuration. Tasks unlock in sequence as milestones are reached and prerequisite documents are received.

Generate branded PDF documents directly from job data — house bill of lading, packing list, arrival notice, commercial invoice, cost sheet, and delivery order — using fully configurable templates with your logo and layout.

Handle truck and haulier jobs with lane-based rate lookup, LDM and pallet charge calculation, truck type selection, driver details, and cross-border permit tracking for both domestic and international road freight.

Manage rail container jobs with CIM and CIT waybill support, ICD-to-ICD route definition, border crossing details, and rail-specific milestone events. Connects to road pre-carriage and on-carriage sub-legs seamlessly.

Create a parent job with multiple transport legs under one multimodal transport document. Each leg carries its own mode, carrier, milestones, and charge set, while the parent record provides a unified shipment view.

Handle small parcel shipments routed through DHL, FedEx, and UPS. Capture integrator tracking numbers, weight, piece count, and declared value, then track to delivery using the carrier live tracking API.

Record physical cargo receipts at your warehouse or container freight station — stuffing, stripping, devanning, and bay inventory. Generate cargo receipts and link warehouse transactions directly to the outbound shipment job.